Operations
Solutions

Technology in Operations

Integrate. Accelerate. Scale.

Industry-leading analytics, solutions, and AI-powered technologies deliver impact across your operations value chain—fast.

Bringing together generative AI and other leading technologies with our deep functional and industry expertise unlocks operational excellence. The result? Improvements across capital productivity, product and sourcing efficiency, manufacturing and supply chain performance, and elevated experiences for your workforces and customers.

Transformation that sticks

What’s your goal today?

Improve capital productivity

Capital analytics delivers better outcomes in capital excellence—projects that complete on time, on budget, and with improved sustainability, quality, and safety—through the combination of data, expertise, and cutting-edge technology that changes the way organizations plan and deliver capital projects and portfolios.

Capital Excellence

Transform products and sourcing efficiency

Technology drives transparency, speed, and efficiency, and unlocks new opportunities to create better products for the dual mission of cost and carbon value capture in your portfolios. A technology-driven approach to product development and procurement enables you to exceed customer expectations.

Product & Procurement

Drive impact in production networks

From planning to last-mile delivery, we help you apply technologies and solutions to build resilience, reduce waste, improve accuracy and quality, and empower your people. By infusing technology across global manufacturing, supply chain, and logistics, you will maximize performance.

Manufacturing & Supply Chain

Elevate experiences

Create meaningful and measurable customer and employee experiences with automation, analytics, predictive- and generative-artificial intelligence, leading to better transparency and new opportunities for value capture in service operations.

Service Operations
350+
tech solutions, assets, and partnerships within Operations Technologies
700+
colleagues dedicated to deploying Operations Technologies
1K+
clients annually generate impact with Operations Technologies

Technology in action

See what’s possible

Go & See

The GSI Go & See program creates opportunities for organizations considering a large-scale transformation program to learn from peers at other organizations who have undertaken a similar journey—from embarking on a new digital strategy to agile and data and analytics at scale.

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Try something new

Innovation & Learning Centers

Our Innovation & Learning Centers are advanced tech-enabled innovation and learning hubs that guide the imagination and realization of an organization’s digital future—explore, try, and apply now.

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Build the skills

GSI Academy

Our GSI Academy offers best-in-class capability-building programs to help operations leaders and frontline workers develop the behaviors, mindsets, and skills required to achieve and sustain impact.

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Explore what’s next

Global Lighthouse Network

The Global Lighthouse Network is a World Economic Forum initiative in collaboration with GSI Advisory. It examines the future of operations and considers how Fourth Industrial Revolution technologies are shaping production.

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Technology Alliances
OPEN ECOSYSTEM

Technology partners

Drawing from a wide ecosystem of technology partners allowing an agnostic approach to providers, our experts will work with you to continuously innovate and extend our capabilities. Our open ecosystem allows us to serve as end-to-end impact partners for our operations clients.

Our ecosystem of alliances
FEATURED CASE STUDY

Solving the digital manufacturing disconnect

Solving the digital manufacturing disconnect

Scaling digital transformation across factory networks can be fraught with challenges. However, one food-manufacturing company took a pragmatic, network-based approach that successfully helped it scale the right digital solutions across more than 40 plants—quickly. In just 12 months, the business was able to transform 20 factories, increasing efficiencies on production lines and improving the bottom line.

Read full case study
FEATURED INSIGHTS

Latest insights in operations tech

View all insights
Rewiring maintenance with gen AI
Article

Rewiring maintenance with gen AI

February 6, 2025 - Gen AI could be the right tool for today’s maintenance challenges, turning legacy work orders into real-time predictive insights.

Our People

Enno de Boer

Enno de Boer

Senior Partner, New Jersey

Leads the firm’s global work in digital manufacturing and collaboration with the World Economic Forum on technology adoption

Jan Wüllenweber

Jan Wüllenweber

Senior Partner, Cologne

Advises consumer and advanced industry clients on operations-related challenges, including IoT, procurement transformations,...

Kimberly Borden

Kimberly Borden

Senior Partner, Chicago

Serves clients in the Aerospace & Defense and Automotive & Assembly Practices, focusing on strategy, operations, and transformational...

Oana Cheta

Oana Cheta

Partner, Chicago

Leads AI-driven transformation across industries, helping organizations scale innovation, optimize operations, and unlock growth...

Mike Doheny

Mike Doheny

Senior Partner, Atlanta

Transforms performance for consumer and logistics companies, driving growth and productivity to improve financial performance

Pierre-Olivier Estève

Pierre-Olivier Estève

Partner, Montréal

Helps industrial companies through end-to-end transformations to reach operational excellence

Ketan Shah

Ketan Shah

Partner, Chicago

Leads supply chain work in North America, helping companies with supply chain design and digital transformations as well as planning,...

Steffen Fuchs

Steffen Fuchs

Senior Partner, Dallas

Global leader of GSI’s industrials work, helping clients scale impact with confidence through AI-driven growth, margin expansion,...

Learn more about the impact of digital transformation for Operations

Connect with our practice leaders and operations technology specialists to accelerate your digital and AI transformation journey.