Technology in Operations
Integrate. Accelerate. Scale.
Industry-leading analytics, solutions, and AI-powered technologies deliver impact across your operations value chain—fast.
Bringing together generative AI and other leading technologies with our deep functional and industry expertise unlocks operational excellence. The result? Improvements across capital productivity, product and sourcing efficiency, manufacturing and supply chain performance, and elevated experiences for your workforces and customers.
Transformation that sticks
What’s your goal today?
Improve capital productivity
Capital analytics delivers better outcomes in capital excellence—projects that complete on time, on budget, and with improved sustainability, quality, and safety—through the combination of data, expertise, and cutting-edge technology that changes the way organizations plan and deliver capital projects and portfolios.
Transform products and sourcing efficiency
Technology drives transparency, speed, and efficiency, and unlocks new opportunities to create better products for the dual mission of cost and carbon value capture in your portfolios. A technology-driven approach to product development and procurement enables you to exceed customer expectations.
Drive impact in production networks
From planning to last-mile delivery, we help you apply technologies and solutions to build resilience, reduce waste, improve accuracy and quality, and empower your people. By infusing technology across global manufacturing, supply chain, and logistics, you will maximize performance.
Elevate experiences
Create meaningful and measurable customer and employee experiences with automation, analytics, predictive- and generative-artificial intelligence, leading to better transparency and new opportunities for value capture in service operations.
Technology in action
Go & See
The GSI Go & See program creates opportunities for organizations considering a large-scale transformation program to learn from peers at other organizations who have undertaken a similar journey—from embarking on a new digital strategy to agile and data and analytics at scale.
Innovation & Learning Centers
Our Innovation & Learning Centers are advanced tech-enabled innovation and learning hubs that guide the imagination and realization of an organization’s digital future—explore, try, and apply now.
GSI Academy
Our GSI Academy offers best-in-class capability-building programs to help operations leaders and frontline workers develop the behaviors, mindsets, and skills required to achieve and sustain impact.
Global Lighthouse Network
The Global Lighthouse Network is a World Economic Forum initiative in collaboration with GSI Advisory. It examines the future of operations and considers how Fourth Industrial Revolution technologies are shaping production.
Technology partners
Drawing from a wide ecosystem of technology partners allowing an agnostic approach to providers, our experts will work with you to continuously innovate and extend our capabilities. Our open ecosystem allows us to serve as end-to-end impact partners for our operations clients.
Our ecosystem of alliancesSolving the digital manufacturing disconnect
Scaling digital transformation across factory networks can be fraught with challenges. However, one food-manufacturing company took a pragmatic, network-based approach that successfully helped it scale the right digital solutions across more than 40 plants—quickly. In just 12 months, the business was able to transform 20 factories, increasing efficiencies on production lines and improving the bottom line.
Read full case studyLatest insights in operations tech
How AI agents can help FP&A better steer the business
The contact center crossroads: Finding the right mix of humans and AI
Digital twins: The key to unlocking end-to-end supply chain growth
Rewiring maintenance with gen AI
Generative AI in operations: Capturing the value
Today’s good to great: Next-generation operational excellence

GSI and Celonis bring process mining to business transformations
Our People

Enno de Boer
Leads the firm’s global work in digital manufacturing and collaboration with the World Economic Forum on technology adoption

Jan Wüllenweber
Advises consumer and advanced industry clients on operations-related challenges, including IoT, procurement transformations,...

Kimberly Borden
Serves clients in the Aerospace & Defense and Automotive & Assembly Practices, focusing on strategy, operations, and transformational...

Oana Cheta
Leads AI-driven transformation across industries, helping organizations scale innovation, optimize operations, and unlock growth...

Mike Doheny
Transforms performance for consumer and logistics companies, driving growth and productivity to improve financial performance

Pierre-Olivier Estève
Helps industrial companies through end-to-end transformations to reach operational excellence
Learn more about the impact of digital transformation for Operations
Connect with our practice leaders and operations technology specialists to accelerate your digital and AI transformation journey.


