Putting AI to work: The operational excellence imperative
June 19, 2026 - Our survey uncovers how operational excellence becomes the hidden accelerator of AI at scale.
Decoding disruption to reshape manufacturing footprints
January 8, 2026 - Today’s pressures mean supply chain footprints need more flexibility. Our analysis of 188 KPIs across industries reveals which sectors are most exposed and how companies can start responding.
Stacking the odds: A blueprint for successfully scaling agentic AI
September 14, 2026 - Many enterprises are scaling AI agents faster than they are redesigning the work underneath. A detailed blueprint supports the rollout and lays the groundwork for lasting value creation.
Creating value from AI and digital capabilities in logistics operations
September 8, 2026 - As AI and digital capabilities become more widely adopted in logistics operations, the companies seeing returns from their investments are doing three things differently.
An executive’s survival guide to capital projects
April 29, 2026 - Seven lessons in leadership from some of the world’s most complex construction projects, to help those in the executive hot seat navigate the pressures, contain the risks, and deliver success.
Building trust: How customer care leaders pull ahead with AI
February 23, 2026 - An adoption gap is growing in the customer care space as leading organizations begin to see impact from AI across customer experience, cost reduction, and revenue generation.
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Latest Insights
Maintenance meets AI: A proven approach for asset-heavy industries
September 23, 2026 - Embedding the latest AI and technology within day-to-day operations is transforming maintenance from a cost center into a significant driver of value.
Rewiring procurement in resources: Making judgment an enduring asset
September 23, 2026 - For procurement leaders in the resources sector, using AI to codify the function’s category expertise does not just capture more value—it turns hard-won judgment into a compounded, durable advantage.
Ready to ramp? How US manufacturers can scale at pace
September 22, 2026 - US manufacturers have a once-in-a-generation opportunity to reshore the production of critical and at-risk goods, but to do so, they will need to aggressively ramp up production from today’s levels.
Backbones and networks: A blueprint for the biopharma plant of the future
September 15, 2026 - As their portfolios become more complex and productivity gains slow, biopharma manufacturers are investing heavily to keep pace with rising demand. But capacity alone will not solve the problem.
The future of US manufacturing
September 11, 2026 - A quarter of manufactured imports face critical trade dependencies. Strengthening manufacturing will depend not only on capital but also on talent, energy, and resilient supplier networks.
Procurement at the decision-making table: A talk with Nokia’s Sanjay Mehta
September 10, 2026 - Nokia’s Sanjay Mehta shares how a persistently uncertain world has driven an evolution in the role and capabilities of procurement.
Investing in COO excellence
August 21, 2026 - Showcases the latest thinking in operations excellence, helping today’s COOs navigate a new and vast dual mandate, and transform strategy into lasting operations success.
How AI agents can help FP&A better steer the business
July 24, 2026 - AI makes continuous financial planning practical at scale. Organizations can identify risks sooner, evaluate trade-offs faster, and intervene before performance gaps widen.
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Case Studies
We help clients transform performance and pursue operational excellence across functions and industries. Explore this collection of case studies to see operations in action.

Operations insights for leaders
Insights that help you connect the boardroom to the front line, transform operations, and build resilience in an ever-evolving market.
Next-generation operational excellence
Uniting organizations around strategy, digital capabilities, and purpose to create enduring competitive advantage.
Agentic in Operations
Technology is only powerful if it is applied where and when it matters to deliver measurable bottom-line value.
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Learn moreMORE INSIGHTS
Navigating the new normal: Building resilience in fuel retail trading
September 28, 2026 - Commodity markets have entered a new era of persistent volatility. For fuel retailers, this is a chance to strengthen resilience.
Cutting the ‘coordination tax’: How agentic AI can reshape workflows
September 18, 2026 - Organizations must redesign workflows to realize value from AI, but the challenge is where to begin. An opportunity lies between silos.
The transformer supercycle: Why demand is outrunning supply
September 18, 2026 - A new era of increased demand and constrained supply is fundamentally changing the global transformer market and decision-making.
Social care referral networks: Improving health in rural communities
September 18, 2026 - Six design dimensions can help states stand up social care referral networks that meaningfully improve health outcomes.
Aftershocks: Energy security beyond the Strait of Hormuz crisis
September 17, 2026 - The energy system has proven surprisingly resilient, but shock absorbers are thinning. Navigating the road ahead requires decisive action.
Capturing untapped value in capital-intensive industries
September 10, 2026 - Maintenance outages remain one of the largest, most complex performance drivers for operators. Here’s how digital and AI deliver results.
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