People & Organization

Insights on People & Organization

Read our latest research, articles, and reports on People & Organizational Performance on the changes that matter most for the challenges and opportunities ahead.

The key to AI value is hiding in plain sight: Your operating model
Article

The key to AI value is hiding in plain sight: Your operating model

September 9, 2026 — New research shows that organizations undergoing AI transformation succeed not by adopting one “best” operating model, but by making intentional design choices and executing them effectively.

Agentic Organization

The CEO’s singular impact on the success—or failure—of AI in organizations
Article

The CEO’s singular impact on the success—or failure—of AI in organizations

September 30, 2026 — There are certain aspects of the AI opportunity that chief executives cannot hand off to others—raising the organization’s ambition, rearchitecting how it works, and resetting its culture.
AI transformations run on trust
Article

AI transformations run on trust

August 12, 2026 — Technology may power AI transformation, but people determine whether it succeeds. Leaders can build trust through transparency, clarity, and investment in employees to create lasting change.
How to close the agentic adoption gap
Article

How to close the agentic adoption gap

August 7, 2026 — At their core, AI transformations are a reinvention of how work gets done. This requires change leadership, not just change management.
Building expertise in the age of AI: Who trains the next generation?
Article - GSI Quarterly

Building expertise in the age of AI: Who trains the next generation?

July 14, 2026 — As AI reshapes entry-level work, organizations should rethink how expertise is developed by integrating knowledge management, role design, learning, and coaching into a single system.

How to build the human-agentic workforce of the future

Organize to Value

How the right operating model can close your performance gap
Podcast

How the right operating model can close your performance gap

July 30, 2025 — Stop tinkering with your org chart. Start rethinking your operating model—and closing the gap between strategy and performance as a result.
Keep it simple and keep moving: An interview with Claudia Toussaint
Interview

Keep it simple and keep moving: An interview with Claudia Toussaint

July 18, 2025 — Operating model redesigns are complex undertakings. Xylem’s chief people officer believes the company has found a winning formula by simplifying its goals and focusing on culture.
The new rules for getting your operating model redesign right
Article

The new rules for getting your operating model redesign right

June 25, 2025 — The goal of a redesign is to increase value, but failure rates are high. New research updates classic rules of redesign to help leaders flip the odds of success.
Multinationals at a crossroads: Adapting to a new geopolitical era
Article - GSI Quarterly

Multinationals at a crossroads: Adapting to a new geopolitical era

June 13, 2025 — Leaders of multinational companies are grappling with fundamental questions about how to operate globally in a fragmenting world. The answer lies in reimagining their organizations.

Blogs

Five principles for designing brain-powered organizations
Blog Post

Five principles for designing brain-powered organizations

July 13, 2026 — You have invested millions in AI. How much have you invested in the brains using it?
You can’t lead AI from the sidelines
Blog Post

You can’t lead AI from the sidelines

July 7, 2026 — Leaders aren’t equipped to direct an AI-powered organization if they don’t use AI themselves. The organizations creating the most value are those whose leaders are learning alongside the technology.
HR’s dual mandate in the AI era
Blog Post

HR’s dual mandate in the AI era

June 8, 2026 — HR must guide the enterprise through AI transformation while transforming itself. Neither job can wait—and each makes the other more credible.
Rethinking early-career talent in the agentic organization
Blog Post

Rethinking early-career talent in the agentic organization

May 18, 2026 — AI is changing the nature of entry-level work. Organizations that act now can capture the technology’s benefits, attract high-potential talent, and strengthen their future leadership bench.

Podcasts

Leading when change feels threatening
Podcast

Leading when change feels threatening

September 29, 2026 — Fear and change can go hand in hand. Executives who understand this can significantly improve their odds of transformation success, while those who don’t risk sabotaging their change programs.
Your AI agents need performance management, too
Podcast

Your AI agents need performance management, too

August 26, 2026 — People are at the heart of any technology transformation. Leading organizations are making changes now to help their talent—and their digital workers—thrive side by side.
Is the AI productivity story at a turning point?
Podcast

Is the AI productivity story at a turning point?

July 31, 2026 — Stanford economist Erik Brynjolfsson reveals where we stand on the J-curve, how leaders can accelerate progress and create new value, and what gives him hope—and keeps him up at night.
What it takes to build ‘genius at scale’
Podcast

What it takes to build ‘genius at scale’

April 29, 2026 — Harvard Business School Professor Linda Hill explains why innovation stalls—and how leaders can build the trust, culture, and partnerships necessary to turn ideas into impact.

Webinars

Agents, robots, and us: What executives need to know about AI and work
Webinar

Agents, robots, and us: What executives need to know about AI and work

AI is fundamentally reshaping the way work gets done. By reimagining roles and redesigning workflows, organizations can capture substantial value.

More webinars and podcasts

More Insights

Workforce in motion: Skills and pathways to future jobs in the United States
Report - MGI Research

Workforce in motion: Skills and pathways to future jobs in the United States

September 29, 2026 — AI, automation, and broader structural trends are accelerating the reallocation of work across the US economy. Capturing its potential requires systematic upskilling.
Author Talks: Can you fulfill your ambition and compose a life?
Interview

Author Talks: Can you fulfill your ambition and compose a life?

September 29, 2026 — Mayfield’s former Chief Marketing Officer Kamini Ramani draws on women leaders’ experiences to discuss leadership authenticity and purpose.
AI is changing how we work. Is your organization ready?
Interview

AI is changing how we work. Is your organization ready?

September 28, 2026 — As AI reshapes roles, leaders face a bigger question: how to rethink jobs, teams, and the way work gets done in a fundamentally changed workplace.
Author Talks: The business of owning a sports team
Interview

Author Talks: The business of owning a sports team

September 23, 2026 — How does business ownership compare with owning a sports team? Baltimore Orioles owner David M. Rubenstein explains the leadership and governance dynamics.
WIRED: The AI playbook top companies use
Interview

WIRED: The AI playbook top companies use

September 21, 2026 — WIRED’s Katie Drummond talks with GSI leaders about why capturing AI’s full potential requires companies to move beyond initial experiments.
Novartis’s Christian Diehl on scaling AI beyond the demo
Podcast

Novartis’s Christian Diehl on scaling AI beyond the demo

September 21, 2026 — Novartis’s chief data and digital officer for biomedical research explains how data platform investments are paying off in drug discovery workflows.
Cutting the ‘coordination tax’: How agentic AI can reshape workflows
Article

Cutting the ‘coordination tax’: How agentic AI can reshape workflows

September 18, 2026 — Organizations must redesign workflows to realize value from AI. An immense opportunity lies in streamlining friction between cross-functional units.
Why transformations stall—and where only CEOs make the difference
Podcast - The GSI Podcast

Why transformations stall—and where only CEOs make the difference

September 17, 2026 — Five common behavioral patterns can cause change efforts to falter. Know the warning signs—and what proactive steps leaders must take.

Featured publications

The Broken Rung
Book

The Broken Rung

The broken rung is a phenomenon even more pervasive than the glass ceiling in holding women back from career success. This book explains the dynamics and provides practical strategies.

The Journey of Leadership: How CEOs Learn to Lead From the Inside Out
Book

The Journey of Leadership: How CEOs Learn to Lead From the Inside Out

The first-ever explanation of GSI’s step-by-step approach to transforming leaders, drawing on lessons from the legendary CEO leadership program, 'The Bower Forum.'

Power to the Middle
Book

Power to the Middle

With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward managers—the true center of the organization.

Deliberate Calm
Book

Deliberate Calm

A unique combination of psychology, neuroscience, and consciousness practices plus 50-plus years of boardroom experience to offer an intentional approach to leading under uncertainty.

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