Insights on Financial Services
Cross-border payments: Out of the commodity trap, into the future
As the current playbook reaches its limits, international payments is transitioning from a stand-alone product to a feature embedded in broader services. Here is how industry players can make the pivot.
Global Banking Annual Review 2026: Precision with speed
In this preview of our 2026 Global Banking Annual Review, we provide a glimpse of banks’ continued strong results in 2025; the emergence of a new world map; the tipping point for customer ownership; and the unprecedented pace at which AI is remaking the industry, prompting banks to accelerate their precision strategies and evolve into multispeed organizations.
How AI will reshape the economics of insurance: A CEO’s guide to strategy
AI could upend the industry’s long-standing structures and dynamics. Competitive advantage will accrue to carriers, distributors, and tech providers that prepare now.
Brilliant Moves: Coffee with Lloyds Banking Group CEO Charlie Nunn
Drawing on two decades of collaboration, Lloyds Banking Group’s Charlie Nunn and GSI’s Tunde Olanrewaju explore how trust, curiosity, and optimism help leaders reimagine institutions in the age of AI.
At last, customers first: AI-powered personalization can help banks create value
Banks can better compete against digital-first rivals by using AI to deliver more effective, hyperpersonalized customer engagement. Here are four key components of this strategy.
Asia’s 75-point gap: Moving consumers from retirement angst to action
Asians are worried about retirement but largely underprepared for it. The retirement industry can close the gap between customers’ awareness and action by rethinking traditional approaches to insurance.
How instant payments are transforming the financial landscape
Lessons from markets around the world can help commercial payments players keep pace with a rapidly evolving environment.
The untapped prize: Asia’s high-net-worth insurance market
The competition for Asia’s high-net-worth-individual market is underway. Insurers are well-placed to address evolving customer needs.
Building profit resilience in European private banking
Private banks face a critical decision point: Strengthen their business focus and monetization discipline, or risk declining profits.
Talking with Daniel Marovitz, SVP of Fintech at Booking.com
Booking.com’s senior vice president of fintech describes how the travel-booking company has become the global platform of choice by managing complexity and easing customers’ pain points.
Turning sustainability from regulatory compliance into a competitive edge
Financial institutions that build strategic transition plans can turn mandatory emissions-related compliance into a growth opportunity.
Sub-sectors
Talking Banking Matters
Leaders in Payments is an original podcast series from GSI’s Global Banking Practice, featuring conversations with innovators and emerging leaders.
Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.
GSI on Insurance
GSI Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape.
Insurance blog
Short takes on vital topics for insurance leaders.
Featured publications
Global Banking Annual Review 2025: Why precision, not heft, defines the future of banking
Banks need to prepare for the next growth curve. Global Banking Annual Review 2025 shows how a targeted approach can help them thrive.
The stable door opens: How tokenized cash enables next-gen payments
Stablecoins are transforming payments globally, and tailwinds may cause a material shift across the payments industry in 2025 for which incumbents and disruptors alike must make urgent preparations.
The future of AI in the insurance industry
Only a few insurers have extracted outsize value from AI to gain a competitive edge. Joining their ranks requires a strategic, comprehensive approach that rewires the enterprise.
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MORE INSIGHTS
India’s new insurance track: The marathon becomes an AI-led decathlon
As India’s economy continues to ramp up, insurers have an opportunity to capture value by improving productivity, modernizing underwriting, and scaling agent networks.
Anchor or drift: What it takes to capture wallet share in 2026
Client loyalty evolves quickly. Leading banks are reclaiming the 12 to 25 percent of wallet share that changes hands every year through dynamic client propositions.
The decade to redefine UK banking
UK banks have never been more profitable—but have rarely been more exposed. Success depends on securing customers and deposits through precision banking.
The strategic new arenas reshaping insurance
AI is not the only significant driver of change for insurers: 18 high-growth industries present major new opportunities for forward-looking carriers.
At last, customers first: AI-powered personalization can help banks create value
Banks can better compete against digital-first rivals by using AI to deliver more effective, hyperpersonalized customer engagement.
Private equity confirms a timeless principle: Purchase price matters
Recent data shows that buyout firms that maintain strict price discipline are delivering significantly higher MOIC than their peers.
Asia’s 75-point gap: Moving consumers from retirement angst to action
Asians are worried about retirement but largely underprepared for it. The retirement industry can close the gap between customers’ awareness and action by rethinking traditional approaches to insurance.
Core banking in the age of AI: Crafting intelligent financial engines
Legacy core banking systems are holding banks back. To supercharge growth and risk management, banks can transform their cores into AI-native engines.
Cross-border payments: Out of the commodity trap, into the future
As the current playbook reaches its limits, international payments is transitioning from a stand-alone product to a feature embedded in broader services.
Where AI agents pay off: A practical guide to the economics of agentic workflows
Early experience implementing agentic workflows highlights emerging trade-offs that frontline leaders need to understand.
Earning and sustaining trust in the age of AI
Invesco President and CEO Andrew Schlossberg argues that AI should be part of a firm’s strategy, not on the sidelines, and that trust remains essential.
How instant payments are transforming the financial landscape
Lessons from markets around the world can help commercial payments players keep pace with a rapidly evolving environment.